03 — Contact
Get in touch.
For questions about ArkiLaro itself — listing a facility, partnerships, or reporting something — we’re one message away.
01 — Send us a message
We reply to the email you give us, usually within a couple of working days.
Problem with a booking?
Refunds, changes, a court that wasn't right — the facility took the payment into its own account and is the one who can act on it. Contact the venue directly and they'll sort it out. ArkiLaro never holds your money, so we can't move it for them. The Help page walks through the common ones.
02 — What we can help with
- Facility owner
- Listing a venue, onboarding, billing, or anything about running your front desk.
- Partnership
- Working with ArkiLaro — press, integrations, or bringing a network of venues.
- Abuse or Claim
- Something looks wrong with a listing, or a venue listed here is yours.
- Security
- A vulnerability or anything that looks like it could put people’s data at risk.